Partial Service Disruption
December 18, 2024 3:24AM CST
[Identified] "Since the 6th of November, we have been investigating and addressing disruptions affecting user login experiences for a small number of individual users. We are pleased to report that significant progress has been made in resolving these issues. A large number of affected users can now access the platform without any difficulties.
Our team continues to work diligently to ensure a full resolution for all users. We are monitoring the situation closely and will provide further updates as necessary.
We sincerely apologise for the inconvenience caused and appreciate your patience as we work to restore normal service."
November 6, 2024 2:26AM CST
[Identified] "We are aware that some users are experiencing difficulties logging into CPOMS products. Our engineering team have identified the issues are are working to resolve them. In the mean time a number of these issues can be resolved by clearing your cookies or browser cache, or by logging in via an InPrivate/incognito browser. Thank you for your patience"
